Frequently Asked Questions

Do Taxis Charge By Time or Distance?

Taxis have meters, which measure distance and time. The resultant measurements are then converted into the fare. The fare is set by the area where the taxi operates. So, you may find that the cost to travel a specific distance in one city could be cheaper compared to another city.

Fares can also vary depending on the number of people traveling in the taxi, whether the taxi has to cross state lines, and whether the taxi driver has to assist you with your bags and luggage.

Coming back to the question, taxi fares are based on the distance that you travel along with the time that the taxi spends waiting for you. Hence, if you are stuck in traffic, getting from point A to point B will be more expensive than when you travel the same distance and do not have to contend with traffic jams.

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Can I Book my Taxi in Advance?

Yes, it is possible to book a taxi in advance for local service and long-distance transportation. You can get in touch with J’s Taxi in Petaluma to book for local transportation, special events, airport pickup and drop, and business transportation.

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How Do I Know If a Taxi is Available?

The roof light shows you whether a taxi is available. If the center of the roof light is lit, then the taxi is available. On the other hand, if the center is not illuminated, the taxi is unavailable. At times, you may find that the outer lights of the roof light are illuminated. In such a case, it means that the taxi driver is off duty.

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How Much Does a Taxi Cost Per Mile?

At J’s Taxi in Petaluma, you can expect to pay $3.00 per mile or $30 an hour. Seniors enjoy a 20% discount.

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How Do I Book an Airport Taxi?

You can get onto the J’s Taxi website and book your taxi online. Fill in the pickup location, pickup date, and pickup time along with any other special requirements. Alternatively, you can call J’s Taxi at 707-364-1544. You can also send an email with your booking details to ridejstaxi@gmail.com. It is best to book the airport taxi 24 hours in advance.

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How Can I Check or Change My Booking Details like Date, Cab, Time, etc.?

You can get in touch with J’s Taxi on (707) 364-1544 to check or change your booking details. Alternatively, you can send an email to ridejstaxi@gmail.com. We are open 24/7 to handle bookings.

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What are the Different Modes of Payment You Support?

Our premium taxi service in Petaluma ensures you do not face problems while paying. Our chauffeurs accept credit card payments and cash. You can even pay us in advance at the time of making your booking. We can process the payment once you give us your credit card details.

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How Do I Cancel My Booking?

In case you would like to cancel your booking, get in touch with us at (707) 364-1544. At the time of confirmation of your booking, you would have received a confirmation number. Please keep the number handy if you call to cancel your booking. In case you don’t have the confirmation number, don’t worry. We will still be able to locate your booking, and ensure it gets canceled without any hassle.

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When Will I Receive the Vehicle and Driver Details?

Once you confirm your booking, you will receive the driver and vehicle details. A couple of hours before your scheduled appointment, we will reconfirm the details.

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Do Your Taxis Operate 24 Hours a Day?

Yes, J’s Taxi operates 24 hours a day and seven days a week. So, if you are looking to book a premium taxi service in the middle of your night, you can depend on us to ensure the taxi reaches you on time and helps you reach your destination.

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Do You Offer Student Discounts or Senior Citizen Discounts?

At J’s Taxi, we provide a flat 20% discount to senior citizens along with a friendly driver to assist them when they want to use our premium taxi service.

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Do Airport Taxi Services Charge Luggage Fees?

Most airport taxi services that you book at the airport charge luggage fees. However, with J’s Taxi, you have no reason to worry. We do not charge for luggage, and our chauffeurs will even help you load and unload the luggage.

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What If I Have Extra-large Luggage?

We have large luggage capacity taxicabs. We can accommodate your needs without any problem. At the time of booking, please let us know that you have extra-large luggage, and we will handle the remaining.

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Can I Take a Taxi with a Baby?

You can depend on J’s Taxi when you are traveling with a baby. At the time of booking, let us know that you will have a baby on board, and we will ensure that the taxi has a child safety seat so that you and your little one can travel safely and in comfort.

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Why Should I Choose Your Company?

At J’s Taxi, we provide our customers with premium taxicab services. We are renowned for providing safe, reliable, cost-effective, and clean transportation services in Petaluma and the neighboring areas. You never have to worry about sharing your ride or being late to your appointment or catching a flight. We also meet your local transportation needs so you can depend on us. We provide taxi services around town, uptown, downtown, and even out of town. We make sure you always reach your destination on time and safely.

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Can Your Taxis Accommodate Groups and Families with Children?

Yes, we have a fleet of vehicles to accommodate groups and families with children. At the time of booking, let our customer service representatives know the number of people who require transportation and we will make sure you get taxis to accommodate all of them.

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Can Your Taxis Accommodate People with Disabilities?

Yes, our taxis are equipped to accommodate people with disabilities. When you book your taxi, let us know, and we will make sure that you do not face an issue getting into and out of the taxi.

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When Can I Make an Airport Transfer Reservation?

We request you to make your airport transfer reservation at least 24 hours in advance. In case you cannot, and you have a last-minute flight to catch, you can still rely on J’s Taxi to get you to your destination on time.

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Are the Cars and Drivers Insured?

Yes, our vehicles and drivers are insured. We provide premium taxi services that are reliable and safe. Our chauffeurs are highly trained professionals and will take you to your destination safely.

At J’s Taxi, we like keeping things simple. We don’t have any hidden costs. We are a customer-centric business. Over the years, J’s Taxi has become synonymous with quality you can trust. If you need a Petaluma-based airport transportation service, look no further! Call us today at (707) 364-1544.

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